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Payment Procrastinators
- Posted by Pamela Stevenson
- on May, 01, 2008
- in Client Communications, DVM360, Finance, First Line, Practice Management, Publications, Uncategorized
- Blog No Comments.
Q. What do you do when clients say at checkout they want to pay later? First, establish, communicate, and enforce protocol for collecting payment for services and products, says Pam Stevenson, CVPM, a consultant with Veterinary Results Management in Durham, N.C. Then consider the situation. Is this a new client? Has she visited at least […]
Post Tagged with Articles, Collections, Communication, DVM360, First Line, Payments, Practice Management
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