Category Archives: Quotables
Feeling Stuck With Heartworm Prevention?
Ready to create a heartworm prevention program that works for everyone? Use these checklists to get your, err, foot in the door and move clients to get on board with heartworm prevention. You can use some—or all—of the ideas below to craft a plan that works for you, your team and your clients. To read more […]Read More
How to Set Practice Service Fees
The better the veterinary team knows the practice’s fees, the easier it is to present them to clients with confidence and without anxiety. Following is a brief journey into the methods and mechanics of setting veterinary service fees. Opinions vary regarding the best way to evaluate and set fees, but in the author’s experience, the […]Read More
Should Your Practice Have an Online Pharmacy?
Clients today are trying harder than ever to save money, and ordering veterinary drugs online rather than through human pharmacies has increased in popularity. Pharmacy income is a significant component of overall practice health; thus, meeting clients’ evolving demands by developing your own online pharmacy service should be seriously considered. To read more of this […]Read More
Turn Up The Dial On Client Education
When I discuss client education topics, I feel like clients are tuning me out. How can I make them listen? Engage clients with questions like, “How did you choose Sparky?” says Pamela Stevenson, CVPM, a consultant with Veterinary Results Management in Durham, N.C. Find out what they know about pet care and their past pet […]