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Recent Posts

• Effective Team Training Embraces Differences
• Feeling Stuck With Heartworm Prevention?
• How to Set Practice Service Fees
• Should Your Practice Have an Online Pharmacy?
• Should I Fire My Veterinary Team Bullies?
• Ways To Improve Patient Care
• How To Prevent Hypothermia; How To Screen Out Parasites
• Practice Management Overhaul In Four Parts
• Cut Excuses To The Core; Collect On Past Due Accounts
• 5 Ways To Work Smarter; How To Conduct A Time Study
• One Appointment, Three Pets; How To Overcome 4 Common Client Excuses
• Minimizing Team Conflict
• Turn Up The Dial On Client Education
• Sample Script: Offer Smooth Discharge Visits
• Make A Punctuality Pact With Team Members
• Pet Health Insurance – Is It Worthwhile?
• Giving Thanks For Military Dogs
• Microchips Are NOT The Only Answer
• How To Have A Feline-Friendly Practice
• The Challenge Of Providing Multigenerational Benefits In Veterinary Practices
• 1 Dead Dog, 2 People Hit By An SUV – All Due To The Lack Of A Leash
• Veterinary Practice Managers
• So You Need A New Health Care Team Member
• Stop Judging Clients
• When Should You Act As The Jury?
• Payment Procrastinators
• The Money’s Where The Mouth Is
• Great Expectations
• One Appointment, Three Pets
• I’m Sick Of Overtime!
• Feeling Underappreciated