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Great Expectations
- Posted by Pamela Stevenson
- on Apr, 01, 2008
- in Client Communications, DVM360, Finance, First Line, Practice Management, Publications
- Blog No Comments.
Q. In the past, I occasionally gave discounts to friends and family. Now they expect the same generosity every time they visit. What do I do? Some veterinary practices do offer their team members a discount on veterinary products and services. “And it’s wonderful when we can extend that discount to family and friends,” says […]
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