Category Archives: Commentary
Ways To Improve Patient Care
In these three posts on patient care on DVM360.com, Pam helps explain how you can put your best food forward: 5 Ways To Improve Patient Care (tips on enhancing your patient’s wellbeing) What’s Your Role? (no matter what your job title) Build Better Puppy And Kitten Kits (and what to include inside!)
How To Prevent Hypothermia; How To Screen Out Parasites
When you have a pet, there are many things you need to treat and look out for. In two different articles on DVM360.com, Pam gives advice on How to Prevent Hypothermia in pets and how to Screen Out Parasites when it comes to veterinary clients.
Read MorePractice Management Overhaul In Four Parts
Pam worked with Veterinary Economics on a 4-part practice overhaul series called Practice Management Overhaul, and here are the links from DVM360.com: Practice Management Overhaul: Your Sneak Peek Announcing The Practice Management Overhaul Winners Practice Management Overhaul Forms Overhaul Outcome: Finding The Tools For Success
Cut Excuses To The Core; Collect On Past Due Accounts
Dealing with patients can be extremely rewarding, but it can also present some challenges, too. In Cut Excuses To The Core, Pam offers advice on how to work with clients who are less than forthcoming with the real reason behind their words. In A Dun Deal: Collect On Past Due Accounts, Pam gives tips on […]
Read More5 Ways To Work Smarter; How To Conduct A Time Study
Pam gives helpful tips on how to manage inventory, update patient records, avoid missed charges, and streamline discharge appointments in 5 Ways To Work Smarter on DVM360. Along with working smart, working efficiently is important too. In How To Conduct A Time Study, Pam shares 5 ideas that will help you analyze your practice’s outpatient […]
Read MorePet Health Insurance – Is It Worthwhile?
I’ve been reading quite a bit about shopping for different options regarding saving money on veterinary care. A common comment is that pet health insurance is not a good value for the cost and that, “putting money away in a designated savings account every month is probably a more thrifty way to take care of health costs […]
Giving Thanks For Military Dogs
This Christmas, please keep in mind both the people and the dogs that are serving our country all around the world. This photo was taken on Christmas Day at the Vietnam Veterans Living Memorial in Durham, North Carolina, which is on a beautiful neighborhood trail here in town. This memorial is for Bernie, a military […]
Microchips Are NOT The Only Answer
A microchip alone may not save your pet’s life. A strong statement? Yes, as ALL PETS NEED TO BE MICROCHIPPED (dogs, cats, birds, etc.). But many pets do not wear identification tags because their parents feel confident a microchip is enough. However, this is NOT enough; your pets also need an identification tag or leg band […]
Read More1 Dead Dog, 2 People Hit By An SUV – All Due To The Lack Of A Leash
A tragic story unfolded in Durham, NC last week, resulting in one dead dog and two people mowed down by an illegal driver- all due to a lack of a leash. I am incredibly saddened and incensed that an unleashed and unsupervised dog innocently created such a terrible series of events with an as-yet-unknown outcome […]
Should I Fire My Veterinary Team Bullies?
When teams work well, things seem to go brilliantly. But what about when they don’t? In Should I Fire My Veterinary Team Bullies on DVM360.com, Pam answers a reader question on how to deal with team bullies.