One Appointment, Three Pets; How To Overcome 4 Common Client Excuses
- Posted by Pamela Stevenson
- on Jan, 18, 2016
- in Client Communications, DVM360
- Blog No Comments.
Sometimes patients make appointments for one pet, then bring the rest of their pets along with. When this happens, what do you do?
In this One Appointment, Three Pets, Pam answers this question.
And what do you do with common client excuses? In How To Overcome 4 Common Client Excuses, Pam helps answer questions from clients that we’ve heard again and again, such as “I can’t afford it,” “let me ask my spouse,” “I don’t think my pet needs this,” and “I don’t have time.”
Post Tagged with Practice Management, Quotables